The Shell Gift Card is a perfect fit for all your corporate incentive, recognition, and loyalty programs. Shell Gift Cards can be used to purchase gasoline, auto supplies, food/snacks, a car wash and other items at Shell stations nationwide.

Customize your Shell Gift Cards with your logo or special message.

Add your logo to the standard Shell Gift Card design or completely customize the Shell Gift Card for the ultimate in Rewarding. Get your fully customized Shell Gift Card within 24 hours*

*Upon artwork approvals. Additional costs and restrictions apply.

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ADDITIONAL CARD DETAILS

Card FAQ’s

Where can Shell Gift Cards be used? Shell Gift Cards and Shell Refillable Gift Cards can be used at Shell locations throughout the U.S., except territories. Shell locations include all Shell gasoline stations, Shell convenience stores and associated car washes. The card may be used at the pump or inside for convenience items and automotive products and services. If card balance falls below one dollar, pay at the pump may not be possible, in which case contact the station cashier to access balance or call the number printed on the card for assistance.

What can the Shell Gift Card be used for?

The Shell Gift Card and Shell Refillable Gift Cards can be redeemed for gasoline, auto supplies, food/snacks, car washes and other items at Shell stations.

How can I check the balance of my card?

The remaining balance is printed on your receipt. You can also call our toll-free number (800) 300-8113 or on this website - click here.

What if my Shell Gift Card is lost, stolen or destroyed? For security reasons, you should treat your card like cash and safeguard it at all times. Except in certain circumstances, the value on the card will not be replaced. Replacement fees may apply.

Are Shell Gift Cards reusable? Yes, as long as there is a remaining balance on the card, it can be used on multiple occasions. For the Shell Gift Card, once the card is depleted, simply throw it away. For the Shell Refillable Gift Card, you may add additional value - up to $300 total value to your card on this website - click here.

Are Shell Gift Cards reloadable? There are 2 types of Shell Gift Cards. If your gift card has "Refillable" printed on the front it can be reload with value up to $300. To add value to your Shell Refillable Gift Card - click here. If your gift card does not say "Refillable" on the front, it cannot be reloaded and once depleted can be thrown away.

Are there any charges or inactivity fees if I haven’t used my card in awhile? No, Shell Gift Cards are not subject to any inactivity fees.

Who do I contact if my Shell Gift Card is not working? Please call the Help Desk at (800) 300-8113.

What value can be refilled on the Shell Refillable Gift Card? There is a minimum of $25 and a maximum card value of $300.

What credit cards can be used to purchase or add additional value? We accept Visa, MasterCard, American Express and Discover.

I have added value to my card online, but the new amount is not showing on my card, who do I contact? If you experience any problems with adding value to your card, please call our Shell Gift Card Team at (888) 743-5504.

Can I ship my card(s) to an address different from my billing address? For your security, your order must be shipped to the billing address of the credit card you are providing. For Corporate ordering, please contact the Shell Gift Card team at (888) 743-5504 for assistance.

Who do I contact if my Shell Refillable Card is not working? Please call the Help Desk at (800) 300-8113.

When will my card(s) ship? Your order will be processed and shipped within 48-72 hours upon receipt of payment. Shipping/deliveries are not available on holidays or weekends.

Who do I contact to place a Corporate Order by phone? Please call the Shell Gift Card Team at (888) 743-5504 for assistance.

Check Card Balance

Would you like to check a Shell Gift Card balance? Click Here

Card Terms & Conditions

For security reasons, treat this Card like cash. This Card can be used only for purchases of goods and services at Shell locations in the U.S., except territories. This Card cannot be redeemed for cash and no change will be given, except where required by law. Except in certain circumstances, the value of this Card will not be replaced if the Card is lost, stolen, or destroyed. For questions regarding your Shell Gift Card, visit www.shell.us/giftcard, or call 1-800-300-8113.

©2015 Shell Oil Company. All rights reserved. All trademarks are the property of Shell Trademark Management BV. All names, designs and marks are the trademarks of their respective owner (Shell Group of Companies and Royal Performance Group) and are used with permission.

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